Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and your purchase of products from Tiboba Digital Inc (“we,” “us,” or “our”).

By accessing the Website or placing an order, you agree to these Terms. If you do not agree with them, please do not use the Website.

Eligibility

You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to place an order through the Website.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

Parents, guardians, and caregivers are responsible for selecting products that are appropriate for the child’s age, abilities, and intended use.

Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms.

You must not:

Attempt to gain unauthorized access to the Website, customer accounts, servers, or related systems
Interfere with the operation, availability, or security of the Website
Use false or misleading billing, payment, contact, or shipping information
Place fraudulent or unauthorized orders
Upload or transmit malicious software or harmful code
Copy, reproduce, or commercially misuse Website content without authorization

We may restrict or suspend access to the Website if we reasonably believe that a user has violated these Terms or engaged in fraudulent, harmful, or unlawful activity.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, materials, dimensions, colors, prices, age recommendations, and availability information displayed on the Website are accurate.

However, minor differences may occur because of:

Photography and lighting
Screen or device settings
Production batches
Manufacturing processes
Material variations
Product updates

Product images are provided for reference.

Accessories, furniture, dolls, decorations, or other items shown in lifestyle photographs may not be included unless specifically stated in the applicable product description.

Customers should review the complete product description before placing an order.

We may update, modify, discontinue, or limit products, prices, descriptions, collections, or promotional offers from time to time.

Product Design and Variations

Some products may contain multiple pieces, accessories, movable components, clothing, furniture, or other play elements.

Minor variations in appearance, color, finish, dimensions, pattern placement, or packaging may occur between production batches.

These reasonable variations are not generally considered product defects.

If a product is materially damaged, defective, incorrect, or substantially different from the item ordered, please contact us according to our Refund & Return Policy.

Children’s Product Safety

Customers should review all age recommendations, safety warnings, assembly instructions, and supervision guidance provided on the product page, packaging, or instruction materials.

Some products may contain small or removable components and may not be suitable for children below the recommended age.

Before use, an adult should check that the product is complete, properly assembled where applicable, and free from visible damage.

Do not allow a child to use a product that is:

Broken or damaged
Missing important components
Improperly assembled
Outside the recommended age range
Being used in a way inconsistent with its intended purpose

Packaging materials should be removed before use and kept away from children where appropriate.

Adult supervision should be provided where recommended.

Assembly and Use

Certain playsets, furniture, accessories, or multi-piece products may require assembly.

Customers are responsible for following the assembly instructions and safety guidance supplied with the product.

Products should not be used if assembly is incomplete or if essential components are missing or damaged.

We are not responsible for damage resulting from improper assembly, misuse, unauthorized modification, or use outside the product’s intended purpose, except where responsibility cannot legally be excluded.

Prices and Payment

Unless otherwise stated, all prices displayed on the Website are in U.S. dollars (USD).

Shipping charges, applicable taxes, and optional charges will be displayed at checkout where required.

By submitting an order, you authorize us and our payment service providers to charge the total amount shown during checkout to your selected payment method.

You are responsible for providing complete and accurate:

Billing information
Payment information
Contact information
Shipping information

Payments may be processed by third-party payment service providers.

A payment authorization or pending transaction does not necessarily mean that an order has been finally accepted.

Pricing and Product Information Errors

We make reasonable efforts to maintain accurate prices, product descriptions, inventory information, and promotional details.

However, occasional technical, pricing, inventory, or publication errors may occur.

If an obvious error affects your order, we may contact you before fulfillment.

Depending on the circumstances, we may:

Correct the information
Ask you to confirm the corrected order
Cancel the affected product
Cancel and refund the affected order

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

Orders and Acceptance

Submitting an order through the Website constitutes an offer to purchase the selected products under these Terms.

An automated order confirmation indicates that we have received your order but does not necessarily mean that the order has been finally accepted or shipped.

Orders remain subject to product availability, payment verification, shipping eligibility, and reasonable fraud-prevention checks.

We may refuse, limit, or cancel an order when reasonably necessary, including where:

A product is unavailable
Inventory information is incorrect
Payment cannot be authorized or verified
Fraudulent or unauthorized activity is reasonably suspected
A pricing or product-information error has occurred
The shipping address is incomplete, invalid, or unsupported
The order cannot legally or operationally be fulfilled

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

Product Availability

All products are subject to availability.

Certain products may be seasonal, temporarily unavailable, limited in quantity, or discontinued.

Displaying a product on the Website does not guarantee that it will remain available until the order has been processed.

If an ordered product becomes unavailable, we may cancel the affected item or order and issue an applicable refund.

We will not substitute a materially different product without the customer’s agreement.

Shipping and Delivery

Shipping areas, processing times, delivery estimates, carriers, shipping charges, free-shipping eligibility, tracking, and delivery procedures are explained in our separate Shipping Policy, which forms part of these Terms.

We currently ship within the United States only.

Delivery dates are estimates unless expressly stated otherwise.

Carrier delays, weather, holidays, address issues, high shipping volume, and other circumstances outside our reasonable control may affect delivery times.

Orders containing multiple items may occasionally be shipped separately and arrive at different times.

If an order cannot be shipped within the applicable promised shipping period, we will handle the delay, cancellation, and refund options in accordance with applicable law and our Shipping Policy.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before submitting an order.

If you discover an address error, contact us as soon as possible.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made after an order has entered final processing or has been shipped.

Additional charges may apply if an order must be reshipped because of incorrect or incomplete address information provided by the customer.

Returns and Refunds

Returns, refunds, damaged products, incorrect items, and related remedies are governed by our separate Refund & Return Policy, which forms part of these Terms.

Returned products must meet the eligibility and condition requirements stated in that Policy.

Depending on the circumstances, products that have been:

Used beyond reasonable inspection
Assembled and materially used
Altered or modified
Damaged after delivery
Returned incomplete
Returned with missing accessories or components
Returned outside the applicable return period

may not qualify for a full refund unless the issue resulted from a product defect, fulfillment error, or another circumstance protected by applicable law.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

Personalized and Final Sale Products

Personalized, customized, made-to-order, clearance, or products clearly marked Final Sale may have different cancellation or return conditions.

Where applicable, these restrictions will be stated on the product page, at checkout, or in our Refund & Return Policy.

Products that arrive materially damaged, defective, or incorrect will still be reviewed in accordance with applicable law and our store policies.

Promotions and Discounts

Promotions, discount codes, and free-shipping offers may be subject to separate eligibility requirements.

Unless otherwise stated:

Promotions may have expiration dates
Certain products may be excluded
Multiple promotional offers may not be combined
Minimum purchase requirements may apply
Promotional codes have no cash value

We may correct promotions affected by obvious technical or publication errors.

Website Content and Intellectual Property

Website content, including text, photographs, graphics, product images, logos, branding, icons, videos, layouts, descriptions, and designs, is owned by or licensed to Tiboba Digital Inc and is protected by applicable intellectual property laws.

You may use Website content for normal browsing and shopping purposes.

Without prior written authorization, you may not:

Reproduce Website content for commercial purposes
Republish product photographs or descriptions
Modify or distribute substantial portions of Website content
Use our branding or logos in a misleading manner
Commercially exploit our Website content

Nothing in these Terms transfers ownership of our intellectual property to the customer.

Reviews and Customer Content

If you submit a review, photograph, comment, suggestion, or other content through the Website, you confirm that the content is lawful and does not infringe another person’s rights.

You grant us a non-exclusive, royalty-free right to display and use submitted content for Website, customer-service, promotional, and business purposes, subject to applicable law.

We may remove content that is fraudulent, unlawful, misleading, offensive, unrelated, or otherwise inappropriate.

Third-Party Services

The Website may use third-party services such as payment processors, shipping carriers, ecommerce technology providers, analytics providers, and other service providers.

Third-party services may have their own terms and privacy practices.

We are not responsible for independent third-party websites or services except where responsibility cannot legally be excluded.

Website Availability

We make reasonable efforts to keep the Website available and operating properly.

However, temporary interruptions may occur because of maintenance, technical issues, security updates, third-party service interruptions, or circumstances outside our reasonable control.

We do not guarantee uninterrupted or error-free Website availability.

Disclaimer

We make reasonable efforts to provide accurate Website and product information.

To the fullest extent permitted by applicable law, the Website is provided on an “as available” basis.

Nothing in these Terms excludes warranties, product-safety obligations, consumer protections, refunds, or other rights that cannot legally be excluded or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, Tiboba Digital Inc will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of the Website or products where such liability may legally be limited.

We are not responsible for loss or damage resulting from improper assembly, misuse, unauthorized modification, failure to follow product instructions, or use outside the product’s intended purpose, except where applicable law provides otherwise.

Where liability may lawfully be limited, our total liability relating to a particular order will generally not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Subject to applicable consumer protection requirements, disputes relating to these Terms, the Website, or purchases from Tiboba Digital Inc may be brought before courts having appropriate jurisdiction in Colorado.

Changes to These Terms

We may update these Terms periodically to reflect changes in our products, Website, services, business practices, or applicable requirements.

The latest version will be posted on the Website with an updated revision date where appropriate.

Changes will apply from their effective date and will not retroactively reduce rights associated with existing transactions where prohibited by applicable law.